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Deven Kashyap

Program and Project Manager | Agile and Business Transformation

India
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Program Management Agile Transformation Digital Delivery Stakeholder Management Process Optimization AI & Automation
Program Management Agile Transformation Digital Delivery Stakeholder Management Process Optimization AI & Automation

8+ Years Driving Digital Excellence

Program Manager with 8+ years driving digital delivery, Agile transformation, and process optimization across banking, healthcare, and retail. Expert in project management, Agile methodologies (Scrum, Scrumban), and stakeholder alignment.

Demonstrated ability to navigate ambiguity, resolve operational challenges, and build consensus across cross-functional teams. Naturally adaptable to emerging technologies—actively integrating AI/ML concepts, workflow automation (n8n), and Gen AI tools (GPT-4) to enhance governance, reporting, and team effectiveness.

8+
Years Experience
18+
Team Members Led
3+
Industries
CSM®
Certified

Current Focus (2025)

Building Modern Program Management Skills: Actively integrating AI and automation tools into governance, reporting, and team effectiveness workflows. Comfortable with Gen AI concepts and n8n automation; learning to help teams adopt new technologies effectively.

"Master the PM craft, adapt tech fluently, solve real problems."

Languages

English Hindi Punjabi Kannada

Education

Bachelor of Engineering (BE)

Visvesvaraya Technological University

Professional Experience

2024 – 2025

Senior Project Manager

Tru
Mohali
  • Spearheaded end-to-end delivery of 3 digital initiatives (web, mobile, e-commerce) managing 18-member multidisciplinary team
  • Designed delivery lifecycle using Jira & Confluence; improved process efficiency and team clarity
  • Developed executive dashboards; enabled leadership decision-making with real-time program health insights
  • Standardized sprint rituals; improved team efficiency and meeting effectiveness
2023 – 2024

Senior Scrum Master

Upfront Healthcare
Mohali
  • Led organization-wide Agile transformation, diagnosing multi-team dysfunction and designing adoption strategy
  • Authored Azure DevOps guidelines, standardizing best practices; enhanced reporting templates
  • Improved transparency and cross-department communication; addressed team issues proactively
  • Coordinated meetings between Engineering Managers and Product Teams; developed work breakdown structures
2020 – 2023

Business Consultant

Ernst & Young (EY)
Bengaluru
  • Championed Agile methodologies and transformations across banking and technology programs
  • Coordinated multiple stakeholders across workstreams; designed governance roadmaps
  • Defined RAID processes; developed risk dashboards for leadership visibility
  • Created program health dashboards; provided resource, critical path, and budget analysis
2019 – 2020

Project Manager

Nuclei
Bengaluru
  • Fulfilled dynamic role as Agile Coach, Scrum Master, and IT Agile Project Manager
  • Managed communication with partner bank and internal teams ensuring Agile alignment
  • Coached teams and stakeholders to adopt Agile practices, fostering culture of excellence
  • Managed changes to scope and schedule; proactively identified risks and dependencies
2016 – 2019

Earlier Career

Bengaluru
  • HummingWave Technologies – Project Coordinator (2018-2019): Agile software development, facilitated meetings, managed project schedules
  • FuGenX Technologies – Project Coordinator (2017-2018): Transitioned from traditional PM to Scrum Master and Agile PM role
  • Test Yantra – Test Analyst & Business Engagement (2016-2017): Technical expertise with strong project management skills in testing services

Skills & Competencies

Program & Project Management

Program Management Stakeholder Management Portfolio Oversight Risk Management Budget Management Vendor Management

Agile & Delivery Leadership

Scrum Scrumban Agile Transformation Sprint Planning Backlog Management Velocity Optimization

AI Governance & Process

Governance Framework Process Optimization Risk Assessment Audit & Control KPI Monitoring

Executive Leadership

Stakeholder Alignment Cross-Functional Collaboration Executive Communication Mentoring & Coaching

Problem-Solving

Analytical Skills Root-Cause Analysis Solution Design Conflict Resolution

AI & Emerging Tech

AI/ML Concepts Workflow Automation (n8n) GPT-4 Applications Prompt Engineering

Tools & Platforms

Jira Confluence Azure DevOps Power BI Notion Salesforce n8n ChatGPT GPT-4

Certifications & Awards

Core Credentials

Certified ScrumMaster® (CSM®)

Scrum Alliance • Jan 2019

PMP® Certification Training

Simplilearn • Feb 2019

Scrum Foundations (SFPC)

CertiProf • Jun 2020

Professional Development

  • Comparing Agile vs Waterfall Project Management
  • Project Management Fundamentals
  • ChatGPT Complete Guide: Learn Midjourney, ChatGPT 4 & More
  • Green Jujitsu: Smart Employee Engagement

In Progress

  • n8n Workflow Automation
  • Generative AI for Business
  • Prompt/Context Engineering Specialization

Awards & Recognition

Exceptional Quality Delivery

Bharat Petroleum Corporation Ltd (BPCL)

EY Innovation – Agile – Bronze

Ernst & Young

Let's Work Together

Seeking Program Manager roles where I can drive outcomes through solid PM fundamentals + emerging tech fluency.